http://applecomputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224?format=rss Tribe.net. Local Connections http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#203b01e6-6c7c-4a85-a66f-817de41c7dcb Ok I wanted to share with everyone how it got fixed on our system. I found an article saying that the XTension and XTension Disabled items are recreated each time you open Quark and that if you are using QuarkXPress 4.x they could be deleted. Well, I'm on 6.1, but found these items, not the 'shared_omnithread.lib' and 'shared_orbcore.lib' that the troubleshooting manual within the software suggested I delete. So, I deleted the XTension and XTension Disabled items and BOOM, it worked. Thanks for all your help. TL Thu, 03 Jul 2008 12:15:23 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#203b01e6-6c7c-4a85-a66f-817de41c7dcb Terri-Lyn 2008-07-03T12:15:23Z http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#ec55dc3e-ac49-4eab-8188-1494a409acda Thanks for you reply. I think I might have removed that version of the com.quark....plist last week. I removed the one as stated above, and it has not regenerated a new one yet...Probably because it can't actually finish loading the program. The only thing I've done on the MAC is to install Word. I'm a PC technician and have no clue about Mac's. I do have the cd though. There were a few other things I stumbled on. One of them being possibly issues with the fonts or maybe printer stuff. I think I'll try those before the reinstall. (Although, maybe installing is easy on Mac...again I don't really know) Thanks again. Wed, 02 Jul 2008 16:58:58 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#ec55dc3e-ac49-4eab-8188-1494a409acda Terri-Lyn 2008-07-02T16:58:58Z http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#887d71ac-522e-466d-ac61-3d0dbefc94af I don't have quark, but many apps have two sets of preferences, some in the location described above, and some in /Library/Preferences. If your main hard drive is called "Macintosh HD" then it would be in Macintosh HD->Library->Preferences->com.quark.....plist If that file is there, and you trash it, you may lose some system-wide preference settings for quark, but it might start working again. Another possibility is to uninstall it and reinstall it. Wed, 02 Jul 2008 13:56:21 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#887d71ac-522e-466d-ac61-3d0dbefc94af hoco 2008-07-02T13:56:21Z http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#6372f81c-aa0f-4f5c-9d9e-c1b587aa2192 Hi there. We have the same issue here and I've tried trashing the preference file, but it still won't work. Any other suggestions? Wed, 02 Jul 2008 13:12:09 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#6372f81c-aa0f-4f5c-9d9e-c1b587aa2192 Terri-Lyn 2008-07-02T13:12:09Z http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#49cfa571-6fd2-4fb4-8e4e-c11de41be746 Kate , y v w , cutie pie alo'ha , 404 ∞ machtechtribe Fri, 18 Apr 2008 21:52:05 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#49cfa571-6fd2-4fb4-8e4e-c11de41be746 St0shEr 2008-04-18T21:52:05Z http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#8be8bef2-84cb-4983-aff6-d5e01ed91e3f I tried it this morning and it worked. Thank you very much! Fri, 18 Apr 2008 12:26:05 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#8be8bef2-84cb-4983-aff6-d5e01ed91e3f Katie 2008-04-18T12:26:05Z http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#7d3bd90b-4059-4fbc-845f-bedd0f1ff60c saxa - guy , Good advice..that ought to do it i have permanently disabled S Q L on mine , total waste of time and effort on microsloth's part Post a picture Kate . It's like the price of admission alo'ha ∞ mactechtribe Fri, 18 Apr 2008 02:12:06 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#7d3bd90b-4059-4fbc-845f-bedd0f1ff60c St0shEr 2008-04-18T02:12:06Z http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#a3a9de42-a1d7-46d4-8042-fa8bc6ed56cb Your preference file can be found user>library>preferences>com.quark......plist just drag it to the desktop or trash and restart quark - if it works, it'll create a new plist where the old one used to be. If you had any preferences set, they will be reset to default so you'll have to set them the way you want them again. Good luck Thu, 17 Apr 2008 21:16:08 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#a3a9de42-a1d7-46d4-8042-fa8bc6ed56cb saxafraz 2008-04-17T21:16:08Z http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#9e9011b4-beed-4d15-971d-22317d4fd4f2 I'm running Quark 6.5 on my Mac OS10. My Quark had been working fine and now this morning it won't open. The window showing Quark will open and the icon will jump, but the clock just runs and runs and nothing happens. I read a past post that talked about trashing the preferences folder, but I'm not sure which folder they mean. Any help would be appreciated. Thanks! Wed, 16 Apr 2008 15:01:41 GMT http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#9e9011b4-beed-4d15-971d-22317d4fd4f2 Katie 2008-04-16T15:01:41Z