Tribe.net. Local Connections Terri-Lyn http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#203b01e6-6c7c-4a85-a66f-817de41c7dcb 2008-07-03T12:15:23Z 2008-07-03T12:15:23Z

Ok I wanted to share with everyone how it got fixed on our system. I found an article saying that the XTension and XTension Disabled items are recreated each time you open Quark and that if you are using QuarkXPress 4.x they could be deleted. Well, I'm on 6.1, but found these items, not the 'shared_omnithread.lib' and 'shared_orbcore.lib' that the troubleshooting manual within the software suggested I delete. So, I deleted the XTension and XTension Disabled items and BOOM, it worked. Thanks for all your help. TL

Terri-Lyn 2008-07-03T12:15:23Z Terri-Lyn http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#ec55dc3e-ac49-4eab-8188-1494a409acda 2008-07-02T16:58:58Z 2008-07-02T16:58:58Z

Thanks for you reply. I think I might have removed that version of the com.quark....plist last week. I removed the one as stated above, and it has not regenerated a new one yet...Probably because it can't actually finish loading the program. The only thing I've done on the MAC is to install Word. I'm a PC technician and have no clue about Mac's. I do have the cd though. There were a few other things I stumbled on. One of them being possibly issues with the fonts or maybe printer stuff. I think I'll try those before the reinstall. (Although, maybe installing is easy on Mac...again I don't really know) Thanks again.

Terri-Lyn 2008-07-02T16:58:58Z hoco http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#887d71ac-522e-466d-ac61-3d0dbefc94af 2008-07-02T13:56:21Z 2008-07-02T13:56:21Z

I don't have quark, but many apps have two sets of preferences, some in the location described above, and some in /Library/Preferences. If your main hard drive is called "Macintosh HD" then it would be in Macintosh HD->Library->Preferences->com.quark.....plist If that file is there, and you trash it, you may lose some system-wide preference settings for quark, but it might start working again. Another possibility is to uninstall it and reinstall it.

hoco 2008-07-02T13:56:21Z Terri-Lyn http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#6372f81c-aa0f-4f5c-9d9e-c1b587aa2192 2008-07-02T13:12:09Z 2008-07-02T13:12:09Z

Hi there. We have the same issue here and I've tried trashing the preference file, but it still won't work. Any other suggestions?

Terri-Lyn 2008-07-02T13:12:09Z St0shEr http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#49cfa571-6fd2-4fb4-8e4e-c11de41be746 2008-04-18T21:52:05Z 2008-04-18T21:52:05Z

Kate , y v w , cutie pie alo'ha , 404 ∞ machtechtribe

St0shEr 2008-04-18T21:52:05Z Katie http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#8be8bef2-84cb-4983-aff6-d5e01ed91e3f 2008-04-18T12:26:05Z 2008-04-18T12:26:05Z

I tried it this morning and it worked. Thank you very much!

Katie 2008-04-18T12:26:05Z St0shEr http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#7d3bd90b-4059-4fbc-845f-bedd0f1ff60c 2008-04-18T02:12:06Z 2008-04-18T02:12:06Z

saxa - guy , Good advice..that ought to do it i have permanently disabled S Q L on mine , total waste of time and effort on microsloth's part Post a picture Kate . It's like the price of admission alo'ha ∞ mactechtribe

St0shEr 2008-04-18T02:12:06Z saxafraz http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#a3a9de42-a1d7-46d4-8042-fa8bc6ed56cb 2008-04-17T21:16:08Z 2008-04-17T21:16:08Z

Your preference file can be found user>library>preferences>com.quark......plist just drag it to the desktop or trash and restart quark - if it works, it'll create a new plist where the old one used to be. If you had any preferences set, they will be reset to default so you'll have to set them the way you want them again. Good luck

saxafraz 2008-04-17T21:16:08Z Katie http://AppleComputer.tribe.net/thread/dd8166bc-e19d-467d-af51-a57a8d1ee224#9e9011b4-beed-4d15-971d-22317d4fd4f2 2008-04-16T15:01:41Z 2008-04-16T15:01:41Z

I'm running Quark 6.5 on my Mac OS10. My Quark had been working fine and now this morning it won't open. The window showing Quark will open and the icon will jump, but the clock just runs and runs and nothing happens. I read a past post that talked about trashing the preferences folder, but I'm not sure which folder they mean. Any help would be appreciated. Thanks!

Katie 2008-04-16T15:01:41Z